English 
Français
Your cart
There are no more items in your cart
SHIPPING AND DELIVERY
This policy applies solely to orders made inside European Union. This policy ensures that you know our shipping policies and procedures. By creating an order with this website, you agree to the conditions listed below.
1. ORDER PROCESSING
1.1. Handling hours: Monday to Friday from 8:00 to 18:00
1.2. Carrier Partners: Colissimo, Chronopost, UPS, DHL, TNT, Mondial Relay, Delivengo, Happy post and FedEx to deliver your products.
1.3. Coverage Countries: European Union. Please refer to Article 6 of our General Terms and Conditions for further details regarding the delivery areas covered by our partner carriers.
1.4. Order Cut Off time: 18:00 (GMT +01:00) Central European Standard Time (Berlin)
1.5. Post office boxes and military APO/FPO addresses cannot be delivery points
2. PACKAGE PREPARATION
2.1. Package Handling Time: 1 - 2 days (Monday-Saturday).
Packages are generally dispatched within two days after receipt of payment. We use cardboard with appropriate size. Your items are adequately protected.
2.2. Depending on the carrier, the package can be delivered with or without a signature. Delivery against signature incurs additional costs but reduces the risk of theft or loss of the box.
2.3. A tracking number will allow you to follow the progress of your package. It is communicated to you at the time of shipment via the address used when registering your customer account.
3. SHIPPING COST
3.1. Delivery time: Between 1 day to 5 working days, depending on the destination and carrier.
3.2. Shipping costs include preparation, packaging and postage costs. They are free for Metropolitan France from 80€ of purchase.
3.3 The preparation costs are fixed, while the transport costs vary according to the total weight of the parcel, the delivery method chosen and the destination. Fort de Gourmets offers you several delivery solutions. That is why the shipping costs listed in the table below are only indicative.
3.3.1 France area
| Weight (kg) | Delivery Time | Delivery Mode | Price (EUR) |
|---|---|---|---|
| < 0.250 | 2 working days | Standard | 5.96 € |
| 0.250 < 0.5 | 2 working days | Standard | 5.96 € |
| 0.5 < 1 | 2 working days | Standard | 6.71 € |
| 1 < 2 | 2 working days | Standard | 7.50 € |
| 2 < 3 | 2 working days | Standard | 8.14 € |
| < 0.250 | 2 working days | Signature on receipt | 6.95 € |
| 0.250 < 0.5 | 2 working days | Signature on receipt | 6.95 € |
| 0.5 < 1 | 2 working days | Signature on receipt | 7.71 € |
| 1 < 2 | 2 working days | Signature on receipt | 8.50 € |
| 2 < 3 | 2 working days | Signature on receipt | 9.14 € |
| < 0.250 | 1 jours ouvré | Express | 18.71 € |
| 0.250 < 0.5 | 1 working day | Express | 18.71 € |
| 0.5 < 1 | 1 working day | Express | 18.71 € |
| 1 < 2 | 1 working day | Express | 19.59 € |
| 2 < 3 | 1 working day | Express | 20.45 € |
| < 0.250 | 2 to 3 working days | Point Relais | 4.56 € |
| 0.250 < 0.5 | 2 to 3 working days | Point Relais | 5.31 € |
| 0.5 < 1 | 2 to 3 working days | Point Relais | 6.10 € |
| 1 < 2 | 2 to 3 working days | Point Relais | 6.74 € |
| 2 < 3 | 2 to 3 working days | Point Relais | 7.73 € |
3.3.2 European Union area (U.E)
| Weight (kg) | Delivery Time | Delivery Mode | Price (EUR) |
|---|---|---|---|
| < 0.250 | 3 to 5 working days | Standard | |
| 0.250 < 0.5 | 3 to 5 working days | Standard | |
| 0.5 < 1 | 3 to 5 working days | Standard | |
| 1 < 2 | 3 to 5 working days | Standard | |
| 2 < 3 | 3 to 5 working days | Standard | |
| < 0.250 | 1 to 2 working days | Express | |
| 0.250 < 0.5 | 1 to 2 working days | Express | |
| 0.5 < 1 | 1 to 2 working days | Express | |
| 1 < 2 | 1 to 2 working days | Express |
3.3.3 Europe area (Non U.E)
| Weight (kg) | Delivery Time | Delivery Mode | Price (EUR) |
|---|---|---|---|
| < 0.250 | 3 to 5 working days | Standard | |
| 0.250 < 0.5 | 3 to 5 working days | Standard | |
| 0.5 < 1 | 3 to 5 working days | Standard | |
| 1 < 2 | 3 to 5 working days | Standard | |
| 2 < 3 | 3 to 5 working days | Standard | |
| < 0.250 | 1 to 2 working days | Express | |
| 0.250 < 0.5 | 1 to 2 working days | Express | |
| 0.5 < 1 | 1 to 2 working days | Express | |
| 1 < 2 | 1 to 2 working days | Express |
3.3.4 DOM-TOM (France Overseas)
| Destination | Weight (kg) | Delivery Time | Delivery Mode | Price (EUR) |
|---|---|---|---|---|
| Guadeloupe | < 0.250 | 3 à 5 working days | Standard | |
| Guadeloupe | 0.250 < 0.5 | 3 à 5 working days | Standard | |
| Guadeloupe | 0.5 < 1 | 3 à 5 working days | Standard | |
| Guadeloupe | 1 < 2 | 3 à 5 working days | Standard | |
| Guadeloupe | 2 < 3 | 3 à 5 working days | Standard | |
| Guadeloupe | < 0.250 | 3 à 5 working days | Express | |
| Guadeloupe | 0.250 < 0.5 | 3 à 5 working days | Express | |
| Guadeloupe | 0.5 < 1 | 3 à 5 working days | Express | |
| Guadeloupe | 1 < 2 | 3 à 5 working days | Express | |
| Guadeloupe | 2 < 3 | 3 à 5 working days | Express |
3.4 For heavier parcels, we invite you to use the checkout tool.
3.5. We cannot group two orders placed separately, and shipping fees will apply to each.
3.6. We pay particular attention to fragile items. Nevertheless, the package is shipped under your responsibility. Please select the correct carrier for your location and delivery method.
4. TAX AND EXPORT
4.1. The product price includes taxes within the European Union.
4.2. When the delivery area is outside the European Union area, the customer must pay the customs taxes of the country of delivery.